Order

Nutriservice does not impose any minimum value order amount, so buy only what you want!
To place orders, simply enter the desired products in the basket and if you wish so you can also register yourself for free and your next purchases will be easier.

Shipping

In Italy, Nutriservice ships orders in cooperation with GLS, BRT, SDA and others among the best national and international express services.
Thanks to their capillarity and organization, our couriers are able to deliver throughout Italy (including Italian islands) within 48-72 business hours.
In order to provide a better service, by allowing us to deliver your order to the courier the same day of its issue, please do your shopping from Monday to Friday before 11:00 am.
Orders placed on Saturdays, Sundays or holidays will be processed on the following working day.

IMPORTANT  NOTES ON DELIVERY: The customer is required to verify that the number of packages indicated on the shipping document is actually the one delivered by the courier. If an item is visibly damaged / broken or closed by courier scotch tape, please sign the delivery document by mentioning  “damaged package or broken package”.Without this indication it won’t be possible to reimburse the damaged goods.
Furthermore :
• You cannot  arrange for specific  delivery or indicate a specific timetable
• Deliveries are effected throughout the day, during office hours.
• In order to facilitate the delivery, it is strongly recommended to give an address where a person is present.
• The name of the person or company must be exactly as shown on the company/house bell and/or plate.
• Delivery to floors higher than ground is not foreseen.
For international shipping, charges vary according to goods destination weight & volume.

Cancellation policy – Order cancellation

The adequately packed goods  must be sent at your own expense to:

Nutriservice Srl
Returned  Goods Office
Via dello Strone 8a, 25020 San Paolo Brescia Italy.

Nutriservice s.r.l. is not responsible for the state of the received returned goods. Upon receiving the shipment,  it will be controlled and, in case of positive conformity,  the reimbursement procedure will be activated. The credit in favor of the customer can be used for new purchases on the site www.redcowenergy.com  as per the agreements taken with our customer service. Otherwise, the customer will be reimbursed for the full value of the goods returned by bank transfer to its bank account, within 30 working days from the goods receipt.

Terms of payment

Cash

Payment is made cash directly to the courier.

Cash payments are valid for a maximum value of € 999,99.

Checks are not accepted .

Credit cards – Paypal
Buying on www.redcowenergy.com  is not only convenient but also  100% safe.
Nutriservice in fact cooperates with Paypal.

If you still have any doubt, do  contact us by writing to info@redcowenergy.com  or on the phone number of our call center + 39.030.9979331 from Monday to Friday from 09.00 to 13.00 and from 14.00 to 17.30.

We’ll be pleased  to solve any problem!